Last updated: 15 October 2026
Who handles your enquiry
J3 Hospitality, associated with J3 Global Holdings, provides accommodation-finding assistance in the Western Cape, South Africa. Esther is your enquiry and privacy contact: esther@j3globalholdings.co.za.
What we ask for and why
We ask for your name, email address, contact number, accommodation type, destination, stay length, guest count and accommodation specifications. Dates and budget are optional. These details help Esther respond to you and understand your accommodation needs. We do not ask for medical records, diagnoses, identity documents, card details or children’s personal information. For medical-related stays, describe only practical accommodation or accessibility needs.
What happens when you complete the form
Your form details are held temporarily in this page while you prepare your enquiry. This website does not save them in a website enquiry database, browser storage or a public listing. Nothing is sent by the form itself. When you choose email or WhatsApp, your enquiry is passed to your chosen app; you must send it there. Those services may save drafts, messages and related records under their own policies. Website hosting services may process technical records such as IP addresses and access logs.
Confidentiality and access
Enquiry information is not made public on this website. Esther needs access to respond. Your email provider, the recipient’s email provider or WhatsApp also processes messages you choose to send. Absolute confidentiality cannot be guaranteed. Please do not send sensitive records. Before sharing personal details with accommodation providers, Esther should explain the proposed recipient and purpose and obtain the permission needed. Only necessary information should be shared.
Your consent and your choices
The form asks for your consent to use your details to respond to your accommodation enquiry. This is not permission for marketing. You can withdraw consent by contacting Esther; withdrawal does not undo processing already lawfully completed. You can also ask what enquiry information is held about you, request access or correction, request deletion where applicable, or object to processing. Some records may need to be kept for legal obligations or an unresolved dispute.
Retention and security
This website does not retain completed enquiries. Email and WhatsApp records are managed outside this website. Ask Esther about the retention period, deletion arrangements and security of those accounts before sending if you have concerns. Business records should be kept only for the enquiry, any resulting stay arrangements and applicable legal obligations, with access restricted to authorised handling.
International services and privacy laws
Email, WhatsApp and hosting providers may process information outside South Africa. Applicable POPIA cross-border safeguards and, where relevant, international obligations such as the EU or UK GDPR must be considered. There is no single “global POPIA” law. This notice and the form are privacy safeguards, not a certification of legal compliance. Actual account security, retention, provider arrangements and the business’s privacy procedures require verification.
Cookies and tracking
The accommodation enquiry form does not use cookies or browser storage to retain your personal details and does not add advertising trackers. Your email and WhatsApp services have their own policies. Technical hosting processing may occur separately from the enquiry form.
Questions or complaints
Contact esther@j3globalholdings.co.za for a privacy request or concern. You may also contact South Africa’s Information Regulator or your applicable privacy authority. Learn more about international rights through the European Commission’s data-protection guidance.
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