Last updated: 17 October 2026
Who we are
J3 Hospitality, associated with J3 Global Holdings, is an accommodation-finding service based in the Western Cape, South Africa. We help visitors find accommodation that suits their journey. Esther is your contact: esther@j3globalholdings.co.za.
What our service is
We assist with finding and arranging accommodation options, from premium to budget-friendly, for short-, medium- and long-term stays. We are not a travel agency, tour operator, property owner or estate agent, and we do not provide medical or healthcare services. Accommodation for medical-related travel means finding places to stay close to your chosen care, not providing or arranging care itself.
Enquiries are not bookings
Submitting an enquiry through this website, by email or on WhatsApp is a request for assistance. It is not a reservation, booking or confirmed availability. Availability, rates, amenities and accessibility are confirmed only by the accommodation provider at the time of booking. You enter into any booking directly with the provider on the provider’s terms.
Accuracy of information
We take care to match enquiries to suitable options, but property details, images and availability are confirmed by providers and may change. Imagery on this website is illustrative and does not depict confirmed listings.
Your information
Your enquiry details are handled as described in our privacy notice. The website does not store completed enquiries; when you choose to send your enquiry by email or WhatsApp, you send it yourself through those services.
Fees
Our accommodation-finding assistance is currently provided free of charge to visitors. If this changes, we will tell you before any fee applies. You remain responsible for the accommodation rates and any provider terms you agree to.
Liability
To the extent permitted by law, J3 Hospitality and J3 Global Holdings are not liable for the acts, omissions, facilities or services of accommodation providers, or for losses arising from your stay, except where liability cannot lawfully be excluded. Nothing in these terms limits rights you have under the Consumer Protection Act 68 of 2008 or other applicable South African law.
Governing law
These terms are governed by the laws of the Republic of South Africa. South African courts have jurisdiction over disputes arising from them.
Changes to these terms
We may update these terms from time to time. The date above shows when they were last updated. Continuing to use the website after an update means you accept the updated terms.
Contact
Questions about these terms: esther@j3globalholdings.co.za.
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